Terms of Service

Agreement to these terms

These Terms of Service (“Terms”) govern your access to and use of the Screenfly websites (including screenfly.app and related marketing pages) and the Screenfly cloud application (the “Service”) operated by Screenfly (“we”, “us”, or “our”).

By creating an account, clicking to accept where presented, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

Description of the Service

Screenfly provides browser-based tools to record product demonstrations, manage projects and library assets, edit timelines (including skip zones, crop, subtitles, and optional device frames), generate or capture narration depending on your plan, queue asynchronous “bake” jobs to produce exported videos (such as MP4 or GIF where available), create durable share links for published outputs, and manage subscription billing through integrated payment providers.

Features such as remote browser recording, Auto demo flows, premium text-to-speech engines, storage limits, export resolution, watermarks, and recording duration caps may vary by plan and are described on the pricing page and in-product messaging. We may modify, suspend, or discontinue features where reasonably necessary for security, compliance, or product evolution, subject to applicable law and any commitments we make to paying customers.

Eligibility

You must be at least the age of majority in your jurisdiction to use the Service. You may not use the Service if you are barred under applicable law or if we have previously terminated your account for breach.

Accounts and authentication

Access to the application requires an account authenticated through our identity provider (for example Google sign-in or email magic link). You are responsible for safeguarding credentials and devices used to access your account.

You must provide accurate registration information where requested and keep it current. You must notify us promptly if you suspect unauthorized access.

Acceptable use

You agree not to misuse the Service. Without limitation, you must not: violate law; infringe third-party intellectual property, privacy, or publicity rights; upload malware; attempt to gain unauthorized access to the Service, other accounts, or our vendors’ systems; probe, scan, or test vulnerabilities except as part of an authorized bug bounty or written agreement; interfere with other users’ access; use the Service to build a competing product by systematic scraping or automated extraction of non-public interfaces; or use the Service to generate or distribute unlawful, defamatory, harassing, or hateful content.

We may investigate violations and suspend or terminate accounts or remove content where we reasonably believe a violation occurred.

Your content

You retain ownership of videos, audio, text, and other materials you upload or generate in your account (“User Content”). To operate the Service, you grant us a worldwide, non-exclusive license to host, reproduce, process, transmit, display, and create derivative encodings of User Content solely to provide, secure, improve, and support the Service for you — including encoding, storage, delivery of share viewers, billing metering, abuse prevention, and backups in accordance with our Privacy Policy.

You represent that you have all rights necessary to submit User Content and to grant the foregoing license. You are solely responsible for the legality and appropriateness of User Content.

Screenfly intellectual property

The Service, including software, branding, documentation, and marketing materials, is owned by Screenfly or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, or lease any part of our software or branding except as permitted by law or with our prior written consent.

Subscriptions, trials, and taxes

Paid plans, if offered, are billed through our payment processor (Stripe) on the terms presented at checkout. Fees are exclusive of applicable taxes unless stated otherwise. You authorize us and our processor to charge your payment method for all fees.

Subscriptions renew until cancelled in accordance with the in-product billing portal or Stripe customer portal where enabled. Downgrades or cancellations may take effect at the end of the current billing period. We may change pricing with reasonable advance notice; continued use after the effective date may constitute acceptance.

If you exceed storage or other plan limits described in-product, certain creation actions may be blocked until you delete content or upgrade, as described in product documentation.

Third-party services

The Service relies on subprocessors such as hosting, authentication, storage, payments, and AI inference providers. Their use is described at a high level in our Privacy Policy and vendor documentation. Your use of third-party integrations may be subject to those parties’ terms.

Disclaimers

EXCEPT WHERE PROHIBITED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SCREENFLY OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100) IF YOU HAVE NOT HAD PAYMENT OBLIGATIONS.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

Indemnity

You will defend, indemnify, and hold harmless Screenfly and its affiliates, directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your User Content, your use of the Service, or your violation of these Terms or law.

Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, create risk or possible legal exposure for us, or for prolonged inactivity where permitted.

Upon termination, your right to use the Service ceases. We may delete User Content after a reasonable retention period consistent with our Privacy Policy and backups policy. Provisions that by their nature should survive will survive (including ownership, disclaimers, limitations, indemnity, and governing law).

Changes to the Terms

We may update these Terms from time to time. We will post the updated version on this site and update the “Last updated” date. If changes are material, we will provide additional notice where required by law. Continued use after the effective date constitutes acceptance unless applicable law requires otherwise.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless a different governing law is required by your jurisdiction as a consumer. Courts in Delaware shall have exclusive jurisdiction for disputes arising from these Terms, subject to mandatory consumer protections in your country of residence where applicable.

Contact

For questions about these Terms, contact us at the addresses listed on the Contact page of this website.